OUR TEAM
LAUREN BENNETT
JULIAN PROSSER
At CHOPS Hospitality, we are passionate about the operation. Not as a concept, but as the engine that drives performance, profit, and people in hospitality businesses.
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Collectively, we bring over 50 years of senior leadership experience across some of the world’s leading hospitality brands. Our backgrounds include Michelin starred restaurants, hotel resorts, award winning inns, global catering contracts, golf clubs and retail Food and Beverage operations. We have worked at senior level within complex hospitality environments, supporting teams, leaders, and investors, with a deep understanding of the day to day realities of operating at scale.
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We are hospitality enablement partners. This means we do not sit on the sidelines or deliver recommendations in isolation. We work alongside owners, General Managers, and on site teams to strengthen how businesses actually operate. Our focus is on clarity, consistency, and practical delivery, giving teams the tools, structure, and confidence they need to perform well every day.
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Our Food and Beverage expertise spans repositioning and rebranding, procurement, menu development, systems, training, and team development. Where operations need focus, structure, or momentum, we provide hands on support that simplifies complexity, improves commercial understanding, and helps teams take ownership of results.
Commercial success is always the goal. Operational and strategic excellence are how we help businesses achieve it, sustainably and with their people at the centre.
OUR BRAND KNOWLEDGE
OUR SERVICES
We work with hospitality businesses to strengthen operations, improve Food and Beverage performance, and drive sustainable profitability. Our support is shaped around your business, not a fixed model.
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Contact us to start a no-obligation conversation.
OUR EXPERTISE
NEW BUSINESS
& RE-BRANDING
BUSINESS
DIAGNOSTICS
CONCEPT
CREATIONS
We offer comprehensive support for those looking to embark on a new business venture. We provide our clients with expert advice and guidance in recruitment, budgets, OS&E, FF&E, kitchen set ups, branding and training.
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We specialise in concept creations and turnkey solutions for the hospitality industry. From food trucks, amenities strategy and dark kitchens, we can help create and launch the perfect business concept and provide ongoing support
We provide business diagnostics, full business reviews, customer flow, efficiencies, P&L accounts, kitchen management, stock control and supply chain services tailored to any restaurant or hospitality business.
OPERATIONAL
EXCELLENCE
BUSINESS DEVELOPMENT
& EXPANSION
REVENUE
GENERATION
We can bring your ideas to life or be the
fresh pair of eyes.
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Our team excels at understanding hospitality environments, developing concepts and reinvigorating businesses with innovative ideas.
We combine our deep industry knowledge with the latest technology to create bespoke programmes, whilst building a strong relationship with your team.
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Our services include process and procedure optimization, operational benchmarking, cost reduction strategies, and performance management. We help create an environment that increases productivity and profitability while ensuring a positive, sustainable, and efficient work culture.
Helping businesses navigate the complexities of the industry by providing customised solutions that drive growth and increase revenue.
Our team works closely with you to create targeted marketing campaigns. We offer innovative tools and strategies to improve your customer's experience, from table management to menu design, while also creating engaging incentives that drive customer loyalty and increase profitability.
OUR CLIENTS AND PARTNERS
CLIENT TESTIMONIALS
